How long do airlines take to respond on Twitter?

An interesting study was just posted regarding how long airlines take to respond on Twitter. With the new tech savvy breed of travelers, airlines not only have to provide good customer service at the airport kiosks, but also online through social media. It comes as no surprise that the bigger …

Etihad’s ridiculous medical emergency protocols

Good afternoon everyone from Dallas. I have just finished up my second around the world trip and what a whirlwind adventure it was from San Francisco to New Zealand to Australia to India and back home. Before I get into the details of my trip, I would like to talk …

American Announces DFW-Reykjavik Seasonal Service!

This is hot off the press today: American Airlines will join WOW Air and Icelandair as the third carrier to serve Iceland from DFW Airport. AA will serve Reykjavik starting June 1 and will use a Boeing 757 aircraft featuring lie flat business class seats and 176 total seats. The service …

Icelandair to Launch Service to DFW!

More news hot of the press from DFW Airport! So it’s only been about a week, but DFW has landed a second Icelandic carrier with service to Reykjavik. This is truly exciting times for those of living in the Metroplex because it pretty much means we have near daily service …

WOW Air Comes to DFW!

It’s about time is all I have to say. WOW Air will commence operations to Reyjavik in May of 2018 according to DFW Airports’s Instagram post (I know weird source of news) with service to Reykjavik 3 times a week (Tuesday, Thursday, and Saturday). This is exciting news for the …