Review: Conrad Tokyo – Maybe Tokyo’s Finest Hotel?

Conrad is most certainly my favorite Hilton brand. The locations are always excellent, they have great executive lounges, and they offer more unique accommodations than their counterparts (Grand Hyatts, Westins etc). So when it came time to decide where I was going to stay for my last two nights in Tokyo, it seemed like a no brainer to choose the Conrad. And what really sealed the deal was the fact that I had four free Hilton weekend night certificates from the now defunct Citi cards I had gotten for my dad and I.

As soon as we hopped out of the cab, the bellman unloaded our bags and led us to the elevator. The hotel lobby itself is located on the 27th floor with stunning views of the Tokyo Bay area.

Check In:

The hotel lobby was quite busy, but we were helped immediately at the Hilton Honors desk (we had HHonors Gold Status because of our AMEX Platinum cards and Citi cards). We were upgraded to Bay View rooms and our elite status got us access to the hotel lounge and buffet breakfast at the hotel restaurant. It’s always nice to get upgrades without begging for them and I find that Asian hotels do a wonderful job of recognizing elites.

Bay View Twin Room:

Our rooms were located on the 34th floor of the hotel. The hallways of the hotel have an interesting minimalist design, which really added to the understated elegance. However, I suppose it lends itself to drunkards not being able to find their rooms.

The room was extremely spacious for urban standards, let alone Tokyo, and featured expansive views of the Tokyo Bay with the Rainbow Bridge in the distance. The room capitalizes well on its views with a comfortable window bench and large windows. The desk was small, but had a rather unusually cushy chair. Turndown service is offered every night and that’s when you get your very own Conrad Teddy Bear. Needless to mention that the power outlets were located in conveniently accessible locations, which is something I expect in hotels of this caliber.

On the desk was a welcome amenity, which included some nuts and a box of chocolates.

The restroom was quite spacious as well, with double vanities, a soaking tub, and a walk in shower. It was well furnished with toothbrushes, Aromatherapy branded toiletries, and of course the signature Conrad Rubber Duck. Notably everything was meticulously arranged in an exceptionally straight manner.

Conrad Executive Lounge on the 37th Floor

The Conrad Executive Lounge was located just a few floors higher than our rooms and offered great views, evening canapes, breakfast buffet, and some drinks all day. The lounge is certainly a step above most club lounges and is likely on par with the the Ritz Carlton Club Lounges.

We had access to the hotel restaurant for breakfast so didn’t visit in the mornings, but I did get a chance to get some pictures of what was on offer during the evening snack service. You could likely make a small dinner out of what was on offer.

Breakfast @ Cerise

Breakfast is served every morning at Cerise, which is a classy establishment. As I mentioned earlier, as a Gold member, you have the option to either visit the club lounge on the 37th floor or the restaurant on the 28th floor. Breakfast included an expansive buffet, with many western, and Asian options, as well as one dish off the a la carte menu.

Service was absolutely flawless and quality of the buffet was one of the best I’ve seen anywhere. I’ll let the pictures speak for themselves:

On the second morning I decided to take advantage of the menu and ended up ordering some French Toast with Apple Compote. It was extremely well done, perhaps one of the best French toasts I’ve ever had. The portion size was a bit larger than I would have liked though.

There was no check to sign at the end of breakfast and finding a table was never a problem throughout our stay.

Checkout

Checkout was an absolute breeze. There was no bill at the end of the stay because everything was taken care of by our award nights. We did receive a formal apology from the manager for the late night nuisance. I guess I could’ve pressed for more than that or they could’ve proactively done something,  but I am not one for wasting my time over gaining a few points. This pretty much caps an excellent stay at yet another Conrad.


Bottom Line:

I think the Conrad Tokyo is one of the finest hotels I’ve ever stayed in, especially in the world of points and miles. Elite recognition, service, accommodations, and location are all top notch. The fact that this hotel also features some great views is just a cherry on top of the cake. I would never hesitate to redeem my Hilton award nights here or stay here again if the rates were comparatively lower than my hotel chain of choice: SPG.  Now if only there was an easy way to get enough Hilton points for more than a night or two. 80k-95k points is a lot to pay for a night in any hotel, let alone a Conrad.


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