How long do airlines take to respond on Twitter?

An interesting study was just posted regarding how long airlines take to respond on Twitter. With the new tech savvy breed of travelers, airlines not only have to provide good customer service at the airport kiosks, but also online through social media. It comes as no surprise that the bigger …

UPDATED: Here is why United is to blame

As most of you will have heard by now: a video has emerged of a passenger, who is by all accounts a doctor, being forcibly dragged off a United flight 3411 that was headed to Louisville. http://www.cnbc.com/2017/04/10/video-surfaces-of-man-being-dragged-from-overbooked-united-flight.html This is an insane situation from start to finish.  And, while the passenger is definitely …

Instagramming Boarding Pass = Bad Idea!

I’ve said for a long time to everyone that boarding passes should be shredded after usage. A lot of us just toss them in the bin at hotels, or leave them in the seat back pocket after the flight. So beware of leaving any unattended boarding passes lying around after your …